Perspectives on the business and practice of law. Explore technology, AI, firm management, client experience, and the questions shaping how law firms operate and grow.
By Chris Spencer | Spencer Technology Solutions, LLC CYDRA Law has been shaped by input from legal professionals and people with firsthand experience working inside law firms. As we prepare for the next stage of hands-on testing, we want to understand how those decisions hold up in everyday use. For me, that means paying attention to more than whether someone can complete a task. I want to understand whether the steps make sense to them, whether they can find the information
Who owns what happens next in your law firm By Chris Spencer | Spencer Technology Solutions, LLC An intake summary is ready. Who reviews it, checks what is missing, and moves the potential client toward a consultation? AI may help create the summary, but those responsibilities still need an owner. Working with The Spencer Firm and reviewing workflows with my team as we build CYDRA Law has made me pay closer attention to these transitions. A useful output is one part of the pr
